2020: Omnichannel presentation
The three primary channels for knowledge content (and how to synchronize them)
Enable customers, increase customer efficacy, and build a better customer relationship by understanding and leveraging the three primary channels for knowledge content in your enterprise.
What you’ll learn
- What are the three primary channels?
- How do we drive them all from a single source?
- What happens when we do?
Session leader(s):
Patrick Bosek
Heretto