Omnichannel presentation
Let’s innovate our omnichannel engagement with examples from the healthcare industry
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There are so many new technologies out there, some, like augmented, mixed, and virtual reality (XR/VR/AR) still feel like something out of science fiction. But which of them can really help improve the customer experience? In this session, you will explore some applied and successful examples coming from the healthcare industry, including first steps into digital realities, with the hope that this can inspire you to add that innovative touch to your next communication campaign or customer initiative.
What you’ll learn
- What new technologies can support a better and different customer experience
- How these technologies can improve innovation in your campaigns
- About what practical examples are out there that you could apply today.
Session leader(s):
Lorenzo Valacca
Eli Lilly