Resetting a password

Resetting a user’s password

  • Under “Users”, search for the user
  • Edit the user’s profile
  • Scoll to and click “Set New Password”
  • Set a new password
  • Scroll to the bottom and hit “Update User”.
  • Send the user the new password

 

The user resetting their own password

A user can also try the link: https://omnichannelx.digital/wp-login.php?action=lostpassword

Remind them to check their Spam and Promotions folders.